Shipping & Returns
Every attempt will be made to process and ship your order the day it's received. We will email you when the order is shipped.
Us Shipping Rates
All US orders are shipped via USPS, UPS or FedEx and should be received within 7-10 business days after processing. Delivery time does not include Saturdays, Sundays or holidays. Saturday delivery is only available if prearranged with Customer Service.
Unfortunately, at this moment we do not ship internationally.
If you are not satisfied with your online purchase, please follow our guidelines for returns.
Please confirm your items are eligible for return.
All returns must be postmarked within 30 days of receipt. Returns sent after this time will not be honored.
The merchandise must be in its original condition, unworn, and with its tag attached.
We do not refund shipping charges.
We do not accept returns/exchanges on custom-made or special order items, or undergarments. These types of sales are final.
We are not responsible for damages that occur during care of an item, such as dry cleaning, washing or wear.
Please be advised that items that do not conform to the above guidelines are not returnable.
They will be returned to you at your expense.
If you receive an item that is defective, damaged or incorrect, you must notify us via email within 5 business days of receiving the merchandise. Please keep the original box and packaging materials in the case of damage. We will email you a USPS label for returning the merchandise. A replacement will be sent, if available, upon receipt-with the condition that merchandise has not been worn or washed with all tags attached.
If you would like to exchange an item for another color or size, please contact us via email email@example.com or phone 917-743-1747 to ensure that the new item is available. We will only accept returns for exchange if they meet all criteria for an acceptable return (see above). Please make sure to note the exchange on the return form. We will ship the exchange to you at our expense (does not apply to international orders).
How To Return Merchandise
Please refer to the return form enclosed in your package for mail in returns. You are also able to return your online orders to any of our stores. Although they will likely be completed sooner, please allow 3-5 business days for in-store returns to be fully processed.
90 Dayton Ave Building 9 Unit E
Passaic, NJ 07055 United States
Tips On Sending Your Return Package:
Send via USPS or insured parcel post for proof of delivery. If your return package is lost, we are not responsible for reimbursement or compensation for the lost merchandise.
No COD (Cash/Check on Delivery) packages will be accepted
Package your return carefully, as we cannot return or exchange items that arrive
damaged due to poor packaging.
Your return will be processed within 3-5 business days of receipt. We will issue a refund to the credit card originally used for that purchase.
You will receive an email notification when the credit has been issued. If you have an inquiry, call 917-743-1747 or e-mail us at firstname.lastname@example.org